Return Policy

Last updated September 13, 2022

Thank you for your purchase. Since each of our products is specially made with your custom text and images, we do not accept returns or exchanges. We do however stand behind our workmanship and the materials used to create your product and are committed to making sure you enjoy your product.

Damage During Shipping

Your items are always treated with the utmost care and lovingly wrapped and packaged to arrive safely at your door. If for some reason your item does arrive damaged, please keep all of the packaging and contents and contact one of our Account Represtatives right away. Please also include a photo of the damage so we can do our best to get your item replaced as soon as we can.

Reprints

We are very proud of our work and the products we produce. If you are not completely satisfied with your order for any reason, please contact an Account Representative and we will be happy to work with you on a solution.

Order Changes and Cancellations

Your order is sent to press seconds after it is completed. There are some instances where we have the ability to change or cancel your order. If you find an error. please contact an Account Representative immediately to find out if there is anything that can be done.

Questions

If you have any questions concerning our return policy, please contact us at:

(800) 228.0629

Customerservice@marathonpress.net